At Toys“R”Us, we are committed to delivering joy to your doorstep — quickly, reliably, and with no hidden costs. Our shipping policy is designed to ensure a smooth and transparent shopping experience for every customer.

Free Standard Shipping

We are pleased to offer Free Standard Shipping on all eligible orders. No minimum purchase is required.

Free shipping applies automatically at checkout — there’s no need for promo codes or coupons.

Delivery Timeframe

All in-stock items will be processed and dispatched promptly. Once your order is confirmed, you can expect delivery within:

2 to 5 business days from the date of order placement.

Delivery times may vary slightly depending on your location and peak holiday periods. We strive to ensure all orders arrive on time, and any unexpected delays will be communicated to you directly via email or SMS.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your shipment at any time through the Order History section of your Toys“R”Us account or by using the tracking number provided.

Shipping Coverage

We currently ship to addresses within [insert shipping region/countries], including residential and business addresses. At this time, we do not ship to P.O. boxes, APO/FPO addresses, or international destinations outside the listed region.

Undeliverable Packages

If a package is returned to us due to incorrect or incomplete shipping details, our customer service team will contact you to confirm the delivery address and arrange for re-shipment. Additional shipping fees may apply for repeat delivery attempts.

We look forward to making your Toys“R”Us experience seamless from checkout to delivery — because every package should arrive with excitement.